Policy
Donations and support contributions help DWAR run programme activities, workshops, outreach, event logistics, and beneficiary support. This page explains how refund requests should be raised and reviewed.
Last updated: 30 August 2026
If a donation or contribution was made by mistake, the donor should contact DWAR quickly with the payment reference, amount, date, donor name, phone number, email, and reason for the request.
Refund requests are reviewed individually. Approval may depend on payment gateway rules, settlement status, transaction fees, campaign terms, and whether the amount has already been allocated to programme work.
Once funds have been used or committed for workshops, learning material, field logistics, beneficiary support, event operations, or partner activities, a refund may not be possible.
If approved, refund processing time depends on the payment provider, bank, payment mode, and verification of the request. DWAR should communicate the expected timeline after review.
Please include donor name, registered email, phone, transaction ID, payment screenshot if available, contribution amount, date of payment, and the issue that needs review.
For refund requests, write to contact@dwar.org.in. The team may ask for additional details before making a decision.
Keep the payment confirmation available. If the contribution was made through an external platform, the final refund status may also depend on that platform's policies and settlement process.
Contact support